Fault Detection

L.B. Foster Rail Technologies offers a full and comprehensive fault detection service with regards to its own and other manufacturers’ products.

The Company recognises that customer’s expectations with regards to product and service provision is all that matters. To support our customers and to ensure these expectations are at least met, if not exceeded, L.B. Foster Rail Technologies offers a free of charge fault finding service for all products and services provided.

Our qualified and highly experienced team of Engineers and Field Service personnel will, at a customer’s request, visit site and investigate as to why our products and services are not meeting expectations.

Where possible corrective action will be taken there and then, as well as providing training and advice in routine maintenance methods to ensure trouble free benefit from our products. For instances where a more detailed investigation or time consuming rectification work is required, a site survey will be carried out and a recommendation of the best course of action will be provided.

L.B. Foster Rail Technologies also provides a preventative maintenance service and works with customers to ensure simple, routine maintenance activities are adopted and supported. This method of working has proven highly successful in reducing the number of ‘faults’ reported with L.B. Foster Rail Technologies equipment in service.

Our Purpose

Improve the design and supply of products and services required to enhance the performance of rail networks